Telephone & VOIP

The way we do business and the way we communicate is changing rapidly.

The way we do business and the way we communicate is changing rapidly.

In today’s highly connected environment, you can’t afford to be out of touch with your customers, prospects or employees. Poor telecom quality and outdated equipment is not cost effective in terms of customer dissatisfaction or downtime, and ultimately looks bad for you as a business. If you can’t talk or connect with your customer, you can’t do business with them. It’s that simple.

Hosted systems are the future of VoIP. With hosted services, all your voice and multimedia communications are sent, received and stored in a cloud. Because of this, hosted VoIP is often referred to as Cloud VoIP. All equipment is stored and maintained off-site by the provider. Hosted systems help save you some of the headaches that sometimes come along with new systems, letting you avoid installation and leaving maintenance and care in the hands of certified professionals.

Premise systems are a more traditional set-up. Premise VoIP puts all components of the system within the office location. Internal lines are integrated within a LAN. Although you still have to deal with more installation, equipment and personal upkeep and maintenance, premise systems allow for more internal control and customization.

By partnering with NEC & XiCall, Communication Technologies is on the leading edge of the latest in voice & data products and services.

Business Communication Systems

Voice Messaging & Processing

Unified Messaging

Rich Presence/Call Logging/Desk to Desk Chat

Voice Over (VoIP)

Call Center Solutions (ACD)

Call Recording

Disaster Recovery

Help Desk Services

Cloud IT Services

We Shape Communication

More than a conversation, creating a fusion between Cloud, IT, Voice and Networks with our customer’s needs.